1) Purpose Of The Call
Before you even dial the phone, you should have a clear understanding of your call's purpose and what your end goal is. What direction do you want your potential client to head in after the call? If you fail to plan, you won't achieve the goal for your call.
2) Giving Away The Goods
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Bad Phone Manners
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen Up
If you want to get a good idea about what your prospect thinks, you need to listen up. Make sure to ask questions, rather than monopolize the whole conversation. If you don't listen, you won't have success.
5) Making Your Fears The Prospects'
Just because your client is busy at the moment does not mean that they do not ever want to talk to you. Do not read negativity into somewhere that it is not. Just because you are afraid that they don't want to talk to you, doesn't mean that they don't.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Be Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Request What You Want
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15432
Before you even dial the phone, you should have a clear understanding of your call's purpose and what your end goal is. What direction do you want your potential client to head in after the call? If you fail to plan, you won't achieve the goal for your call.
2) Giving Away The Goods
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Bad Phone Manners
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen Up
If you want to get a good idea about what your prospect thinks, you need to listen up. Make sure to ask questions, rather than monopolize the whole conversation. If you don't listen, you won't have success.
5) Making Your Fears The Prospects'
Just because your client is busy at the moment does not mean that they do not ever want to talk to you. Do not read negativity into somewhere that it is not. Just because you are afraid that they don't want to talk to you, doesn't mean that they don't.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Be Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Request What You Want
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15432
About the Author:
Are you tired of making cold call after cold call with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to learn how to put a system to work for you! Author: Brian McCoy is a 6 figure earner and one of the top income earners in the home business industry. Brian devotes the time, energy, and effort into his team and works with them to realize their dreams.
